Policy Overview
At grokspicy.me ("the Service"), we provide instant-access Grok Spicy Mode services powered by DiT Architecture and Grok Imagine technology. This policy outlines our billing practices for Grok Imagine credits, credit pack rules, refund eligibility, service delivery terms, and fraud prevention measures to ensure transparency and a secure user experience for all Grok Spicy Mode users.

Grok Spicy Mode operates on a credit-based model. When purchasing Grok Imagine credit packs, you must provide accurate and authorized payment information.

By purchasing Grok Spicy credits, you authorize Grok Spicy and our payment partners (Stripe) to charge your payment method for the one-time credit pack purchase. There are no recurring subscriptions—all credit packs are one-time purchases with specified validity periods.

Billing disputes must be reported within sixty (60) days. Pricing for Grok Imagine credit packs may be updated periodically, and changes will be communicated in advance through email or in-app notices.

Stripe processing fees are non-refundable under all circumstances, including refunded or canceled transactions.

You are responsible for any applicable taxes related to your Grok Spicy credit purchases, and prices may vary based on region, currency conversion, or local regulations.

Grok Spicy credits are delivered instantly upon purchase and are valid for the period specified in your credit pack:

• Free Trial: 1 month validity (10 credits)
• Basic Spicy Pack: 1 month validity (240 credits)
• Standard Spicy Pack: 2 months validity (680 credits)
• Premium Spicy Pack: 3 months validity (2800 credits)

Credits expire at the end of their validity period and cannot be extended or refunded after expiration.

Account sharing, automated scripts, or unauthorized Grok Imagine API usage may result in account suspension without refund.

Credits are consumed based on generation complexity—features like 8K resolution, HDR10+, SSS rendering, and batch processing consume more credits per generation.

Our Grok Spicy Mode service delivers Grok Imagine credits and DiT Architecture-powered functionality instantly upon purchase. For this reason, we offer a 30-day money-back guarantee to ensure your satisfaction with Grok Spicy Mode.

We also offer free trial credits for users to evaluate Grok Imagine prompt adherence, SSS rendering quality, and DiT Architecture performance before purchasing credit packs.

3.1 30-Day Money-Back Guarantee
If you're not satisfied with Grok Spicy Mode for any reason—including unrestricted creative sovereignty, prompt adherence, DiT-powered output quality, or anatomical precision—you may request a full refund within 30 days of purchase.

To qualify for our money-back guarantee:

• Request must be made within 30 days of credit pack purchase
• Contact our support team at [email protected] with your purchase details
• No questions asked—we respect your evaluation period

3.2 Service Delivery
Once Grok Imagine credits are issued to your account or Grok Spicy Mode features are unlocked, the service is considered delivered and fulfilled, regardless of whether the credits are used.

Delivered credits remain eligible for refund under the 30-day money-back guarantee.

• Any dissatisfaction within 30 days (money-back guarantee)
• Duplicate payments (accidental repeat transactions)
• Confirmed unauthorized charges (after identity verification)
• Verified technical failures preventing Grok Imagine service access or generation

• Refund requests made after 30-day guarantee period
• Stripe processing fees (non-refundable by Stripe)
• Content policy violations resulting in account suspension
• Proven fraudulent activity or abuse of Grok Spicy systems
• Credits that have expired due to validity period completion

Refunds, when approved, are issued only to the original payment method. Processing times vary by bank (typically 5–10 business days).

Users should contact our support team at [email protected] before initiating a dispute with their bank. Filing a chargeback without attempting resolution may result in delayed processing or account restrictions.

Filing false or abusive refund requests may result in suspension, termination, or liability for related fees and losses.

If a dispute is filed after a refund has already been issued, the user may be responsible for any associated dispute fees charged by the payment processor.

Users who repeatedly initiate chargebacks against Grok Spicy purchases, or who misuse the dispute system, may have their accounts suspended or permanently banned from Grok Imagine services.

We reserve the right to deny future service to accounts involved in chargeback abuse.

Given our 30-day money-back guarantee, we expect users to contact us directly for refunds rather than initiating chargebacks.

We maintain strict fraud prevention and security protocols for Grok Spicy Mode, including:

• Zero-knowledge privacy architecture for all Grok Imagine generations
• User identity and payment verification
• Industry-standard encryption through Stripe
• Machine-learning fraud detection systems
• Continuous monitoring and security enhancements for DiT Architecture access

Accounts involved in fraudulent behavior—including stolen credit cards, unauthorized Grok Imagine API access, or credit abuse—may be suspended or terminated immediately. We may report suspicious activity to relevant authorities.

Users must provide accurate information and comply with our Terms of Service and applicable laws when using Grok Spicy Mode.

This policy may be updated periodically to reflect changes in Grok Spicy Mode features, credit systems, or legal requirements. Updates take effect immediately upon publication.

For questions regarding this policy or the 30-day money-back guarantee, please contact our support team at [email protected].

This policy operates alongside applicable consumer protection laws and does not limit your statutory rights.